A burst pipe in the middle of the night. A washing machine flood while you were at work. A storm that pushed water through your floors. Whatever has happened, you are dealing with one of the most stressful and damaging situations a homeowner or business owner can face.
The damage you can see is only part of the problem. Water travels fast soaking deep into carpet fibres, padding, underlay, floorboards, walls and subfloors within minutes. And if it is not extracted and dried professionally and quickly, mould begins growing within 24 to 48 hours, causing health risks and structural damage that is far more expensive to fix than the original flood.
You do not need to replace your carpets. You do not need to rip out your flooring. In most cases, South Clean’s professional water damage restoration process can save your carpets, your flooring and your property and save you thousands of dollars in the process.
Call us now on 0422 760 084. We are available 24 hours a day, 7 days a week. The sooner you call, the more we can save.
Water damage does not happen at a convenient time. It happens at 2am when a pipe bursts. It happens on a Sunday when a storm hits. It happens on Christmas Day when your hot water system fails.
That is why South Clean offers a genuine 24/7 emergency water damage and flood restoration service across Greater Melbourne and the Mornington Peninsula. Day or night, weekend or public holiday when you call, we answer, and we get to you as fast as possible.
Do not wait until morning. Do not wait until Monday. Every hour of delay means:
Call 0422 760 084 right now we are here for you.
When South Clean arrives at your property, here is exactly what we do so you know what to expect and can feel confident that your home or business is in professional hands.
Step 1 Thorough Inspection & Assessment The moment we arrive, our certified technician conducts a full inspection of the affected areas. We assess the extent of the water damage, identify all affected surfaces — carpets, underlay, flooring, walls, furniture and subfloor — and determine the source and category of the water. We use professional moisture detection equipment to find hidden water in areas you cannot see, including inside walls and under flooring. You will know exactly what we are dealing with before we begin.
Step 2 Complete Water Extraction Using industrial-grade water extraction equipment, we begin removing all standing water and surface water from every affected area immediately. We do not stop until every drop of accessible water has been extracted from your carpets, flooring, upholstery and all other affected surfaces. We are thorough — because any water left behind continues causing damage long after we leave.
Step 3 Deep Clean & Contamination Removal Once the bulk of the water is removed, we deep clean all affected surfaces. Flood water especially from storms, drains or sewage carries dirt, bacteria, contaminants and debris that must be completely removed for your property to be safe. We clean and remove all visible contamination, mud, debris and foreign material from every affected surface.
Step 4 Mould & Particle Removal If mould has already begun to form or if conditions are right for it to develop we treat and remove it immediately. We use professional anti-mould solutions to kill existing mould spores and remove them from carpets, walls and surfaces. This step is critical. Mould left untreated spreads rapidly and causes serious health problems including respiratory issues, skin irritation and allergic reactions particularly dangerous for children, the elderly and anyone with asthma.
Step 5 Hot Water Extraction Clean Once the area is clear of contamination and mould, we perform a professional hot water extraction clean of all affected carpets and soft surfaces. This deep cleans the carpet fibres from the inside out removing any remaining bacteria, allergens, dirt and odour-causing residue left behind by the flood water.
Step 6 Deodorising & Sanitising Flood water leaves behind odours from contamination, bacteria, mould and general dampness that linger long after the water is gone. We apply a professional grade anti-bacterial sanitising treatment and premium deodoriser to all affected surfaces, killing bacteria at the source and neutralising every trace of odour. Your property will not smell like a flood happened.
Step 7 Mould Protection Treatment Once the area is clean and deodorised, we apply a professional anti-mould protective treatment throughout the affected areas. This creates a protective barrier that prevents future mould growth as the drying process continues — giving you peace of mind that mould will not return once we leave.
Step 8 Industrial Drying Machines & Blowers Installed This is where South Clean’s process truly sets us apart. We install professional industrial air movers and dehumidifiers throughout the affected area positioned strategically around and near every carpet, wall and surface that has been affected. These machines work continuously, drawing moisture out of the carpet fibres, underlay, walls and subfloor and expelling it from your property. This is not a fan from a hardware store — this is industrial drying technology that penetrates deep into every surface.
Within 24 to 48 hours, your carpets are completely dry restored, clean, fresh and protected.
You do not need to replace your carpet. You do not need new flooring. South Clean’s restoration process saves your carpets and saves you thousands of dollars.
One of the first things people think when they see water-damaged carpets is do I need to replace everything?
In most cases, the answer is no.
New carpet installation for an average Melbourne home costs anywhere from $3,000 to $10,000 or more depending on the size of the property and the carpet selected. Add underlay, installation labour, furniture removal and the disruption of living through a full re carpeting and the cost and stress is enormous.
South Clean’s professional water damage restoration process in the vast majority of cases saves your existing carpets completely. We extract the water, deep clean the fibres, remove all mould and contamination, sanitise and deodorise, apply mould protection and dry your carpets to a completely restored condition using industrial drying equipment.
The result: carpets that look, feel and smell as good as new at a fraction of the cost of replacement.
Beyond the cost saving, acting fast with professional restoration also protects your property from further structural damage to floorboards, subfloors, skirting boards, walls and foundations that unchecked water damage causes over time.
Every hour you wait is more damage. Every dollar you spend on professional restoration saves many more in replacement and repair.
South Clean responds to all types of water damage including:
Within 1 hour: Water spreads rapidly to unaffected areas. Carpet and underlay begin absorbing moisture.
Within 2 to 4 hours: Furniture begins to bleed dye onto saturated carpet. Drywall begins to soften and swell.
Within 24 hours: Mould spores begin to germinate. Bacteria multiply rapidly. Odours develop.
Within 48 hours: Mould is actively growing. Structural damage to floorboards and subfloor accelerates. Health risks increase significantly.
After 1 week: Mould is visible and widespread. Structural damage is severe. Restoration becomes significantly more difficult and expensive and in some cases, carpet replacement becomes unavoidable.
Call South Clean immediately 0422 760 084. We are available 24 hours a day, 7 days a week.
Water damage is often covered under home and contents insurance or commercial property insurance. South Clean provides:
We recommend contacting your insurer as soon as possible after the damage occurs. Having a professional restoration company already on site strengthens your claim and demonstrates you acted immediately to minimise damage — which most insurers require.
Homeowners & Tenants We help Melbourne households recover quickly from water damage protecting their property, belongings, carpets and health.
Landlords & Property Managers Rapid professional response minimises property damage and tenant disruption. We work efficiently and provide full documentation for insurance and property records.
Commercial Properties Business downtime costs money. South Clean works as quickly as possible to restore commercial properties and get you back to operating with minimal disruption.
Airbnb & Short-Term Rental Hosts Protect your investment and your guest reviews with fast, professional water damage restoration that gets your property back to its best.
South Clean provides emergency water damage and flood restoration across all suburbs of Greater Melbourne and the Mornington Peninsula including:
South East Melbourne Cranbourne, Cranbourne North, Cranbourne East, Cranbourne West, Cranbourne South, Berwick, Narre Warren, Narre Warren North, Narre Warren South, Hallam, Hampton Park, Doveton, Endeavour Hills, Dandenong, Dandenong North, Dandenong South, Noble Park, Springvale, Keysborough, Dingley Village, Cheltenham, Mentone, Mordialloc, Parkdale, Braeside, Heatherton, Clayton, Clayton South, Oakleigh, Oakleigh South, Mulgrave, Wheelers Hill, Rowville, Scoresby, Wantirna, Wantirna South, Bayswater, Boronia, Ferntree Gully, Upper Ferntree Gully
Inner South & Bayside Brighton, Brighton East, Hampton, Sandringham, Black Rock, Beaumaris, Highett, Moorabbin, Bentleigh, Bentleigh East, McKinnon, Ormond, Glen Huntly, Caulfield, Caulfield North, Caulfield South, Carnegie, Murrumbeena, Elsternwick, Elwood, St Kilda, St Kilda East, South Yarra, Prahran, Windsor, Armadale, Toorak, Malvern, Malvern East, Glen Iris, Camberwell, Hawthorn, Hawthorn East
Inner & North Melbourne Richmond, Abbotsford, Collingwood, Fitzroy, Fitzroy North, Carlton, Northcote, Thornbury, Preston, Reservoir, Coburg, Coburg North, Brunswick, Brunswick East, Brunswick West, Pascoe Vale, Glenroy, Essendon, Moonee Ponds, Ascot Vale, Flemington, Footscray, Yarraville, Seddon, Newport, Williamstown, Altona, Hoppers Crossing, Werribee, Point Cook, Tarneit, Craigieburn, Sunbury, Roxburgh Park
East Melbourne Box Hill, Box Hill North, Box Hill South, Mont Albert, Surrey Hills, Balwyn, Kew, Doncaster, Doncaster East, Templestowe, Ringwood, Ringwood East, Croydon, Blackburn, Nunawading, Mitcham, Vermont, Vermont South, Knox, Knoxfield
Frankston & Surrounds Frankston, Frankston North, Frankston South, Carrum Downs, Seaford, Edithvale, Chelsea, Chelsea Heights, Aspendale, Patterson Lakes, Skye, Langwarrin, Karingal, Pines Forest
Mornington Peninsula Mornington, Mount Eliza, Mount Martha, Moorooduc, Baxter, Tyabb, Somerville, Pearcedale, Hastings, Somers, Balnarring, Red Hill, Dromana, Safety Beach, McCrae, Rosebud, Rosebud West, Rye, Blairgowrie, Sorrento, Portsea, Flinders, Cape Schanck, Tootgarook
Not on this list? Call us immediately on 0422 760 084 we cover most of Greater Melbourne and will respond as fast as we possibly can.
Do you really respond 24 hours a day, 7 days a week? Yes genuinely. Water damage emergencies do not follow business hours and neither do we. Call 0422 760 084 any time of the day or night and we will respond.
Do I need to replace my carpets after a flood? In most cases, no. South Clean’s professional restoration process water extraction, deep cleaning, deodorising, sanitising, mould treatment and industrial drying — saves carpets that most people assume need to be replaced. Acting quickly gives us the best chance of a full restoration.
How long does the drying process take? With our industrial air movers and dehumidifiers installed throughout the affected area, most carpets are completely dry within 24 to 48 hours. The exact time depends on the extent of the water damage and the conditions in your property.
Will mould definitely grow if I don’t act fast? Mould can begin developing within 24 hours in wet conditions. Professional extraction and drying started immediately reduces this risk dramatically. The longer water sits, the higher the risk and the more difficult and costly the restoration becomes.
Can you deal with sewage flood water? Yes sewage backup requires specialist handling due to serious health risks. We use appropriate protective equipment and specialist anti-bacterial treatments for Category 3 water damage. Call us immediately if sewage is involved.
Do you work with insurance companies? Yes. We provide all documentation your insurer requires and can assist with the claims process. Having us on site quickly and documenting everything from arrival strengthens your claim.
How do I minimise damage while waiting for you to arrive? If it is safe to do so turn off the water source if possible, move valuable items away from the affected area, and do not walk on wet carpet more than necessary. Do not use a regular household vacuum to try to remove water call us and we will handle it with the right equipment.
Are your technicians insured and certified? Yes. All South Clean technicians are fully insured and certified.
The faster you act, the more we can save your carpets, your flooring, your property and your money. South Clean is standing by 24 hours a day, 7 days a week for water damage and flood emergencies across Greater Melbourne and the Mornington Peninsula.
24/7 Emergency Response · Available Every Day of the Year
📞 Call Now — 0422 760 084
✉️ Email: info@southclean.com.au
